2219 N Airport Road #1
Ellensburg, WA 98926
Invoice date: 11/26/20 Paid for powdercoating, full rebuild of supercharger. Stated had noise after installation. We offered warranty in January. We stated to send it in for warranty. No contact, never heard from him. Filed a claim with his CC to get his money back as Item not as described. Claimed we would not help him. Supercharger never showed up for warranty. In April, filed a complaint with the BBB. We did win the case with the Credit Card Company, but wasted precious hours with constant complaints, and having to respond to cases. It would have been easier for him to just send it back for warranty for both of us. We won dispute.
1st Stop Performance, Don
7623 180th St SE
Snohmish, WA 98296
Invoice: 10/22/19. Paid for a rebuild. Stated it was noisy on return, but refused to return it for warranty. Sent over 9 emails requesting us to just send money back. We asked to have the supercharger back for inspection. Customer never followed through or returned the item and filed a claim with his credit card company for the purchase as not as described and that we would not help. We lost dispute due to inability to produce email responses. Since then we moved to a email server for records.
POWERHOUSE PERFORMANCE powerhouseHPtunes@gmail.com doing business as
TR3 Performance Inc
4141 SW 47th Ave
Davie, FL 33314-4006
1616 Lake Drive
Deland, FL 32724
Sent in damaged Hellcat drive snout from customer attempting to remove the factory pulley without proper tools. Customer damaged drive snout severely, which was damaged from improper service tools. We repaired it. Installed Hellraiser pulley that he provided per directions. He wanted us to deviate from directions. We left dust cover off and stated if this is how he wanted it, to check it over. If he approved, install the dust cover. He installed the dust cover. A week later, sent us an email claiming we wrecked the drive snout. Never sent in for warranty. He told his customer to send it somewhere else. They repaired it and Hellraiser provided a new pulley as the early Gen 1 pulleys are having all kinds of problems. Lawrence created a fake invoice due, stating we owe him money, and then made it past due within 2 days notice. Sent it to collections in an attempt to damage our credit. This person does not operate in a normal ethical manner. We found out from his customer, Chris, that he told him we wouldn’t help and to just go somewhere else. He never even helped his customer. Chris informed us that Lawrence (Larry) wrecked his rotors in his supercharger by stuffing rags in the supercharger in an attempt to extract the pulley. Accused of being unethical (fraudulent) and not allowing us to complete due process by submitting the item for warranty inspection. He has spent a great deal of time on his Facebook page, making sure to damage our credibility. We won dispute.
Bruno Terroba, Biana Racing
Pascual Salcedo 9 4ºi
31230 Viana, Navarra
2014. Paypal payment was received for services that showed confirmed address and email. Supercharger was sent with signature and insurance to this same address and email that we communicated with the customer. Customer sent an email from the same order email address, with oil level questions, installation questions and issues. No email or phone call stating their was any delivery issues. Challenged payment through PayPal stating non-received many weeks later and that this wasn’t him. Proof was provided with signature to the address. Customer claimed that this wasn’t him, using their email address. We won PayPal dispute after many months.
The customer is also using Carlos Gomez in Facebook messages to us.
It is 2022. Bruno Terroba is having a meltdown for me labeling that they attempted to cheat or defraud us. This customer is now threatening a lawsuit stating that we are slandering and defaming and is demanding a public apology. All we did was state facts. Facts: Customer challenged the payment with no contact, stating they never received the supercharger. Not once, but twice. Customer emailed us with mounting issues- along with pictures of the problem they were having, proving they had the supercharger. They did file a claim and did receive their money back as money was removed from our account. After spending 8 hours fighting this and more than 45 days, we did win our money back. This is not slander and defamation. All these things happened and all statements can be backed with facts.
K&T race fabrication
206 fern road
Millville, NJ 08332
Ordered bottle of oil on June 29th- late afternoon. Item shipped the very next day by UPS- 2nd Day Air on June 30th and was picked up June 30th. Item was delivered on July 6th. Customer called and wanted his shipping refunded of $16.06 because UPS did not deliver it in 2 days. First of all, July 4th and a weekend are involved here. Last, UPS does not guarantee any delivery times since COVID began last year. We refused a shipping refund. So customer filed a dispute for $38.05 stating he never received his bottle of oil in 2 days. and declared a full refund of oil and shipping, while keeping the product. We won dispute.
- KJ, J Jay, K Jones, later found out to be Kamani Jones
- 2443 Fair Oaks Blvd #179
- Sacramento, CA 95825
Rebuild with small pulley swap. Customer demanded we install a pulley that was smaller than the drive snout and fit around the drive. Drive OD: 2.3″, Pulley ID: 2.06″ Machining the drive snout down to clear the pulley will cause the material to be thinner than 2.5mm. Customer demanded we move forward. Drive cracked exactly as predicted during assembly. Customer became upset because this happened, demanded we pay for a new casting, and proceed to machine the 2nd casting the same as the first. We did not comply and finished rebuilding it with the factory pulley. We suggested he send it somewhere else to have the small pulley installed. Customer agreed, but only if we removed all the machining charges and did not charge him for a casting. We refused. Customer wanted to pay by Credit Card, but refused to provide his full name or billing address. We refused the credit card because of this. We also refused this method as he indicated he would just get his money back from the CC. We informed him that we required Check, Bank Payment, Money Order due to this. He filed a complaint with the Better Business Bureau. This is where we learned his full name and address. He cited us as being discriminatory to payment method. He then paid by paypal twice, but demanded that we ship it to an address not listed in Paypal. This is a big no-no in Paypal as this will allow a customer to get back all of his funds, per Paypal rules. We refused and refunded his funds, twice. He kept doing this to cost us money. We were forced to block him in Paypal. Customer then filed a complaint with the Iowa Dept of Justice and the Attorney General citing we were keeping his item. We only retained possession of his items as they remained unpaid. We decided to be done with this person’s continued drama. We could not reason with him. We dismantled all of our parts out of the supercharger, returned a trade in he provided, and returned all parts and pieces to him without repair so that we could wash our hands of this person we were unable to reason or communicate with. It is our impression he wanted something for nothing. We wrote off the labor.
Tom Hale 412 Johnson Ave Mount Vernon, OH 43050
No answer to any phone calls or emails to pay rebuild invoice, phone number is now disconnected. Supercharger sold to pay for invoice 10 months later.
- Premiere Auto Sports
- 6926 E 16th St
- Indianapolis, IN 46219
Flat out refuses to pay rebuild invoice. No payment of invoice after multiple attempt and promises to pay. Supercharger was sold 1 year later to pay for invoice.
4189 78th St N
St Petersburg, FL 33709
Supercharger was sold 1 year later to pay for invoice.
Purchased gasket kit for jackshaft 2.9L supercharger kit. Used gaskets, but complained they didn’t fit. He stated the year of his truck was a 2005. We told him a 2.9L was never made for his truck. We sold him gaskets for a 2.3L kit and had them drop shipped directly from Whipple. Customer used both sets and then returned one of them damaged and expected money back. Complained that neither gasket kit fit. Confirmed later on that customer had an engine from an entirely different application and year in his truck. Filed against his credit card as item not described and returned damaged/used gaskets. We won dispute.
5478 Rishley Runway
Mount Dora, FL 32757
________________________________________________________________________________ Fraud Alert:. Do not take a credit card from this person.
Anthony Santoro, owner of PRS Solutions Flooring
9120 Brush Lane
Hudson, FL 34669
Paid for a a 2.9L Jackshaft Supercharger Rebuild that required a new rotor pack and case of $3691.31. Has a possible warranty issue, but refuses to send it in to be evaluated. Instead of sending it in for warranty, charged back on his card and claimed unauthorized use of his card. When he used Quickbook’s online payment system, he entered a fake address, no pin or expiration date in the payment. We shipped the item to his confirmed address and phone number, yet he is claiming on the form that his card was used without his knowledge, but yet had the item shipped to his confirmed address and signed for it.
As of 11/2/22, received notification that we won dispute. Customer continues to send emails, threatening and harassing us. We present facts, so the customer responds with a request for no further contact. We have over 12 hours of lost time, responding to the customer.
Eurl garage du ponderon
8 route de neuvy
Placed order off the website. Filed chargeback on Paypal payment within 3 business days, stating item not received. No email or phone contact. The shipping method the customer used, wouldn’t even allow it to get there in 3 days. Luckily we were able stop shipment of the package. We agreed to refund the money.
Christian Schneider (The Green Gummy Bear, Tone Kind), Husby, Germany.
Sent in a Hellcat supercharger for a supercharger rebuild as well as custom powdercoating work with supercharger. Customer declared that we did build the supercharger right, after using it for more than 30 days. The supercharger was under warranty, but customer refused to send it in. Customer sent it for repair to his friend. His friend declared we didn’t repair it right and now his friend is rebuilding it properly. Challenge the payment in Paypal. We won. Please note the customer had all the opportunity to have us look at it, but declared his buddy knew more. My question is, why would you spend $1500 to send it and $1500 to send it back, if your buddy down the street already knew how to fix it? We are unsure if this customer did or did not have a problem as he never sent it in. The story has much more to it than this, but this is website and not a book.
Robert Stamm, Arvada,CO.
Rebuilt a ONLY a drive snout. Drive snout was still leaking. Customer returned it. No problem found, but we installed another seal. Still leaking. We declared there may be an issue with the supercharger venting into the drive (bad rotor seals). We suggested he service the rest of it. Customer refused, then charged back on his card stating we didn’t rebuild his drive properly.
Valley Motorsports, Mark Sandberg in Egan, MN. Sent supercharger in to be repaired. Had damage that was not repairable. Customer demanded that we service it. We refused. Customer purchased repair parts from us and asked us to ship it back. Once it came back, customer filed complaint and stated that he didn’t receive ‘his’ supercharger back and that we exchanged it with another one and gave him one that was not repairable. We did not have one of these as the company made less than 100 of them. Please note the reason we couldn’t repair it is because the engine blew up in it. The customer said he could repair the rotors, so we sent him the rotors. It came back full of body filler and primer. We refused to rebuild it. We sent it back with the new rebuild parts as he requested, and this is what he did to us. We found out later that he was trying to sell the car with body filler repaired rotors. Customer owes $641.11.
BANK/CREDIT CARD FRAUD using someone else’s card: Ordered $749.71 in parts. Phone number: 661-486-0372- do not accept a purchase with this number as they are most likely using a stolen credit card #. The address below is the addressed used.
Irvine, California 92618
RPD Store in Painesville, OH (RDP Motorsport): We completed a full rebuild. A $2.49 oring was leaking on the intercooler. We offered to pay to have it returned and corrected. Customer refused and canceled payment of $2301.42.
G Mann, Greg Mann, Todd Manness, T Manness, www.superchargerrebuilds.com
PO Box 3255
1755 Wilson Rd.
Waxahachie, TX 75165
Purchased 4 Powerdyne drive belts from us on 7/29/22 for $280.42 and shipped USPS. Items arrived per tracking to their PO box on 8/1. It did not fit in the PO box, so USPS left a card, holding the item to 8/15/22. Customer did not pick up. On 9/7/22, customer complained that they never received the items and forgot about it and USPS does not know where they are at. Filed Ebay chargeback stating they never received their item, yet, they never checked their own PO box for more than 5 weeks. They said it was our fault and we need to deliver it to them. As you can see, here is your sign. Delivery was attempted, they are just irresponsible. Todd responds in a very demeaning and very rude way. They refuse to file any missing package requests with their local PO nor take any accountability. I would not recommend. Update: 9/29/22 Customer canceled chargeback with no communication.
DO NOT SEND ANYTHING TO THE FOLLOWING AS FRAUD IS COMMITTED UNDER THESE NAMES, ADDRESSES, AND CONTACT INFORMATION: Christopher Gonzalez, Pollo Campero, Tiffany Hall, David Puckett
Purchased gaskets on 10/9/22. Declared they did not make this purchase. Phone: 760-488-3630. Email firstname.lastname@example.org
Bill to: 10216 7th Avenue
Hesperia, CA 92345
Ship to: 2740 Mission St
San Francisco, CA 94110